National Occupational Standards
This section is under development. Further information will follow shortly.
Occupational Standards describe best practice and are used to set standards in service delivery and qualifications. This section contains information about how occupational standards are applied in social work and social care to maintain high quality social care services.
Occupational Standards Information Leaflet
NISCC May 2002
This introductory leaflet was produced by staff and service user representatives to provide a broad outline of what occupational standards are and how they are used to support service delivery and training for social care services.
Developing strategic uses of national occupational standards
Delivering high quality social care services requires strategic leadership and clear operational management. Managers using National Occupational Standards have found that the standards help to reinforce the link from strategy to operational management and to service standards. This leaflet considers how the standards can contribute to seven business areas:
1. Business planning
2. Workforce management
3. Benchmarking
4. Change management
5. Contract specification for care services
6. Marketing
7. Risk Management
Limited copies are still available from NISCC Information Service.
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